Uber Doesn’t Care About Me, Rude Biz Behavior, & #Atlanta Real Estate Moves!

In the guest chair today:

Uber is a no-show!

Uber is a no-show!

No one!  Today’s show did a quick turnabout – when Keith Radford of Uber Atlanta was a no show.  Since Keith didn’t bother to let me know he couldn’t make it until 9:43PM last night – a message I did NOT receive until 8:43AM today (17 minutes before the live show), we had to switch topics to “Rude Business Behavior”.  Keith said he couldn’t make it because of an “armed robbery” at their office.  Which he obviously knew about 11 hours before show time.  I find it odd, that a robbery that occurred 11 hours prior would stop you from honoring a commitment you had made weeks ago.  On a LIVE radio show!  What it says to me is that Keith did not value me… or my listeners.  I’m willing to bet that if it had been the Oprah show (before it went off the air) or an appearance on CNN, Keith would have shown up.  Which means he could have shown up to my show too.  Or sent a replacement.  Or called in.  But alas no.

So to that end I asked callers to share their experiences being treated rudely in a business situation.  They did!  And we had fun with it!  In fact, one caller Dorothea mentioned this article:  http://www.forbes.com/sites/robasghar/2014/04/22/27-etiquette-rules-for-our-times/

Enjoy the ranty ON DEMAND version of the show by clicking above!

And in the headlines:

Last but not least – don’t forget Mother’s Day – this Sunday!  Here’s the full article I shared with gift ideas.

 

By | 2014-05-05T17:38:28+00:00 May 5th, 2014|Show Notes|2 Comments

2 Comments

  1. Randy Cooper May 5, 2014 at 8:02 pm - Reply

    Dana, I read your blog post and I totally agree that rude business behavior has no place. On the other hand, and I am not trying to make excuses for Keith, I still don’t think I have an full understanding of the situation.

    There was an armed robbery at his office, right? Obviously this must have taken place sometime Sunday evening. If you’ve never been the victim of a violent crime such as this, I can assure you it is both frightening and traumatic. It wouldn’t surprise me if half the staff would be ready to quit and find a job with a better, or a least a different, location. Yes, Monday morning post-robbery, their leader needs to be there – not off-site doing an interview. To do that would send a message to the employees “I really don’t care about you”.

    Could this have been handled better? You bet. But I think there’s a lot more to what happened and the aftermath that might not have been considered.

    I, on the other hand, will promise (anything short of violent crime) to make my appearance not only ON TIME but certainly early! 😉

    Darn good catch too when left empty handed! You certainly made lemonade when life gave you lemons and I think that is the story for today! Kudos to Dana!

    Randy

  2. dbarrett311 May 5, 2014 at 10:24 pm - Reply

    Hey Randy – I totally appreciate what you are saying about not knowing the full situation. And that is fair. That said, they could have sent someone else!

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